Your Research Partner for Business Impact and Product Growth

I help teams uncover user needs, reduce friction, and make confident product decisions through user research, behavioural insight, and experience optimization.

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User Research & Experience Optimization

My work helps businesses better understand how their users think, behave, and interact across digital experiences. From discovery research to behavioural analysis and experience optimization, I provide actionable insights that support better product decisions and experiences that convert.

Key Services

Discovery Research & Strategy

Exploring user needs and motivations, and uncovering market opportunities to help your teams inform product direction, validate ideas, and create engaging experiences that bring consistent value to your customers.

Experience Testing & Optimization

Combining user testing and behavioural insights I identify friction, key barriers, and communication gaps across your product or website to help you improve your experiences.

Research Operations

Managing the end-to-end research logistics to ensure efficient and hassle-free research and insights management.

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  • "Working with Katya has been a pleasure! Her targeted approach, professionalism, and efficiency were truly appreciated — as was the clear and structured way in which she executed the user research.”

    Paul Reeves

    Product Manager, Ingenico

  • "Katya’s skills and interpersonal qualities are a major asset to any product, innovation, or data team. She brings a cheerful energy to her work and is an excellent collaborator.”

    Arielle Ntsonde

    UX Designer, Ingenico

  • “Katya’s targeted approach, professionalism, and efficiency delivered valuable research outputs that have shaped product direction and brought greater value to customers. Despite the challenging context her tenacity paid off, producing well-supported findings that proved extremely valuable to the product team.”

    Adeline Chatel

    Software & Apps Design Manager

  • "I had a blast working with Katya, I learnt so much about what user research is, what we can learn from it, and get inspiration to build great products. Her professionalism, experience, and communicative energy made a huge difference.”

    Cecile Barthez

    Product Manager, Ingenico

  • “Katya is absolutely, clearly an expert in her field, and a joy to work with! Our new tool will offer a much improved experience for our users thanks to her research and recommendations. She is fantastic, flexible, patient and easy to work with!

    Ben Golding

    Senior Product Manager, CIPD

Book a scoping call

We’ll clarify your goals, and confirm scope and next steps.

Get In Touch
Get In Touch